Shipping policy

At SYBARTUN, we strive to provide excellent service, including the safe and reliable delivery of your furniture and home decor orders. We work with shipping carriers to provide delivery options and tracking information whenever available, allowing you to monitor your order as it makes its way to your doorstep.

International Standard Shipping

SYBARTUN offers international shipping to eligible destinations. Shipping methods, costs, and delivery estimates may vary depending on your location, the size and weight of your order, and the shipping carrier available for your destination.

Order Processing Time

Orders generally require 3–7 business days to process before shipment. Processing times may vary depending on product availability, order volume, and the size or complexity of your furniture order.

Estimated Delivery Time

For eligible international orders, standard delivery may take approximately 15–30 business days after dispatch. This is an estimate and is not a guaranteed delivery timeframe. Actual delivery times may vary due to customs clearance, local delivery conditions, weather, public holidays, and other circumstances beyond our control.

Please note that business days do not include Sundays or public holidays, and delivery schedules may vary by destination and carrier.

Tracking and Delivery

When tracking is available, you will receive a shipping confirmation email with your tracking number once your order has been dispatched. Tracking updates may take some time to appear in the carrier's system.

Certain high-value orders or large furniture shipments may require a signature upon delivery, depending on the shipping carrier and delivery arrangements.

For large or bulky items, including dining tables, sofas, bookcases, cabinets, buffets, and TV consoles, special shipping arrangements may apply. Additional delivery requirements or charges may apply depending on the destination and carrier.

International Customs and Delays

International shipments may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Although SYBARTUN works to ensure that orders are shipped safely and delivered as smoothly as possible, delays may occur during international transit or customs clearance. Once your package has been handed over to the shipping carrier, delivery operations are managed by that carrier. If tracking information indicates a delay or delivery issue, please contact the carrier or our customer service team for assistance.

If your tracking information shows that your package has not been delivered within the estimated delivery window, please contact us so we can help review the situation.

How Can I Track My Order?

Once your order has been shipped, you will receive a confirmation email containing your tracking number, when tracking is available.

To track your shipment, click the tracking link provided in the email or enter your tracking number on the shipping carrier's official website.

Please allow some time for tracking information to become available after dispatch.

If you have not received your shipping confirmation email or need help tracking your order, please contact our customer service team.

Contact Us

If you have questions about shipping, delivery estimates, or tracking your SYBARTUN order, please contact us at:

SYBARTUN Customer Service
Email: [Your Customer Service Email]

Thank you for choosing SYBARTUN. We appreciate your trust and look forward to helping you create a comfortable and timeless home.